Frequently Asked Questions (FAQs)

1. What is Vestigia Clothiers?
Vestigia Clothiers is a clothing brand blending Indian traditional art, such as Madhubani, with modern, stylish apparel for men and women.

2. Where do you ship?
We ship across India and to select international destinations. Please check our Shipping & Delivery Policy for details.

3. How long does delivery take?
Orders are processed in 24–48 hours. Delivery within India typically takes 2–7 working days, while international orders may take 5–10 working days, depending on location.

4. How can I track my order?
Once your order ships, you’ll receive a confirmation email or SMS with a tracking link to monitor your shipment.

5. Can I return or exchange items?
We only accept returns for products received in a damaged condition, provided the original tag/label is still attached. Exchanges are not available unless the item is defective.

6. How do I request a refund for a damaged product?
Contact our support at support@vestigiaclothiers.com within 48 hours of delivery and include photos/videos of the damage with your order information.

7. What payment methods do you accept?
We accept major debit/credit cards, UPI, net banking, and trusted payment gateways at checkout.

8. Are your products authentic and handmade?
Our designs draw inspiration from Indian folk art and may include handmade or artisan-crafted details. Minor color or print variations are a mark of their uniqueness.

9. Can I cancel or modify my order after placing it?
If your order hasn’t been dispatched, please contact us immediately. Once shipped, changes or cancellations are not possible.

10. How do I get in touch for collaborations or bulk orders?
For collaborations, partnerships, or wholesale inquiries, email us at collab@vestigiaclothiers.com.

11. How do I care for my Vestigia clothing?
For longevity, we recommend gentle machine wash or hand wash in cold water. Avoid bleach and tumble drying; always refer to the specific care label on each product.

12. Who can I contact for further assistance?
You can always reach our customer support at support@vestigiaclothiers.com or via our Contact Us page.